Return and Refund Policy

Return & Refund Policy

At Sheek, we want you to love what you ordered! If for any reason you're not completely happy with your purchase, we’re happy to help you with a return—just make sure the following conditions are met:

  • The item is in its original, unused condition.

  • Tags are still attached.

  • The item is unworn, unwashed, and free of stains or damage.

  • It’s folded neatly.

  • The original packing slip or order receipt is included with your return.

You have 7 days from the delivery date (based on tracking) to return your items for a full refund. Please note that there’s a restocking fee for some returns:

  • $5.95 restocking fee applies if your order received free shipping.

  • 5% restocking fee applies for returns on orders over $400 (only if you received complimentary shipping).

Once the 7-day window has passed, we can no longer accept returns—so make sure to get those items back to us in time!

If you run into any issues or need more time, don’t hesitate to reach out to us at CustomerCare@ShopSheek.com. We’ll be happy to assist.

Shipping Costs

Shipping charges are not refundable, and the return shipping cost is your responsibility. For peace of mind, we recommend using an insured, traceable method, as we’re not responsible for any items lost in transit.

Final Sale Items:

  • All sale items, discounted products, or "Final Sale" items, as well as accessories (belts, necklaces, hats), are non-returnable and non-refundable. Any items returned under these categories will not be credited or shipped back.

Where to Send Your Return:

Sheek
303 Reisterstown Road, Suite C
Pikesville, MD 21208

Store Pickup Orders
If you purchased items for store pickup, you can return them within 7 days of receiving the pickup confirmation email for store credit only. Please note that sale items are final sale and can’t be returned.

International Shipping

All international orders are final sale and cannot be returned or exchanged.

Return Processing & Refunds

Once we receive your return, please allow 7–10 business days to process it. Refunds, minus any applicable restocking fees, will be credited back to your original payment method. Depending on your bank, it may take up to 2 billing cycles for the refund to appear on your statement.